Another One: AMCCO Wins 2024 Best Customer Service Award
AMCCO Properties Limited, a leading real estate company in Kenya, won this year's Best Customer Service Award at a glamorous event held in Nairobi. The award underscores the company's unwavering commitment to placing customers at the heart of its operations.
This momentous achievement came barely two days after the company also scooped Mizani Africa's TopTrusted Award.
In celebrating the achievements, the company thanked its esteemed clients and all its stakeholders for unwavering support throughout the year.
AMCCO Managing Director James Muturi promised better deals and services for clients in 2025.
"We are beyond excited and incredibly proud to share that AMCCO Properties won the Best Customer Care Service award at the Dependable Brands.
"This isn’t just our win—it’s your win! We couldn’t have done it without the trust and support of our amazing clients, who keep us motivated to raise the bar every single day. You’ve made us who we are, and for that, we’re forever grateful. We look forward to setting a high bar in 2025.
What Sets AMCCO Apart in Customer Service?
AMCCO Properties Limited stands out as a leader in the real estate market due to its unwavering commitment to exploring better deals and ways to serve customers. Here are some of the reasons why AMCCO is unique.
Personalised Customer Experience: AMCCO’s ability to tailor its services to meet diverse client needs was a standout feature. From first-time land buyers to seasoned investors, AMCCO provided personalized advice, ensuring every client found the perfect property to match their aspirations and budget.
Transparency and Integrity: At a time when real estate was rife with uncertainties, AMCCO distinguished itself through honesty and openness. The company ensured all transactions were straightforward, offering clients detailed information about property ownership, pricing, and legal procedures.
After-Sales Support: AMCCO does not just stop at selling plots—it goes above and beyond by offering after-sales support. This includes guiding clients on construction permits, connecting them with trusted contractors, and even providing insights on land appreciation trends.
Professional and Friendly Team: The company’s customer service team has embraced professionalism, approachability, and problem-solving skills. Whether through phone, email, or in-person interactions, clients consistently praised AMCCO for making them feel valued.
Accessible Weekend Site Visits: Recognising the busy schedules of many clients, AMCCO introduced weekend site visits, allowing potential buyers to explore properties at their convenience. This innovation ensures that clients feel involved and informed before making decisions.
Technology Integration: AMCCO was among the first real estate firms to embrace technology, offering virtual tours and online consultations. This not only simplified property searches but also enhanced customer convenience.
Clear Communication Channels: AMCCO has established a robust communication network, ensuring that all inquiries were promptly addressed. The company's policy of keeping clients updated at every stage of their property purchase process has built trust and loyalty.
Diaspora Engagement: AMCCO extended its services to Kenyans in the diaspora, offering tailored solutions and secure payment plans. This initiative allowed many to invest in Kenya while living abroad, knowing they could rely on a trustworthy partner.
Flexible Payment Options: AMCCO’s flexible payment plans cater for clients with varying financial capabilities. This inclusivity has helped the company reach a wider audience and build lasting relationships with customers.
If you are looking for a genuine and reliable real estate partner to invest with, contact AMCCO Properties Limited today via 0701 293 199 or 0711 082 083 and experience professionalism at its best.
You can also take advantage of the company’s newly launched VR services and enjoy the breathtaking view of all the properties on sale from the comfort of your couch. All you need is to follow this link https://virtual.amccopropertiesltd.co.ke
